ERP Connections and Data Mapping
How to connect ERP systems to TenvioCloud, map business objects, and operate reliable sync pipelines.
Supported Connection Patterns
TenvioCloud supports direct API integrations, database reads, secure connector agents, and scheduled file imports. Choose the pattern that aligns with your ERP's integration maturity and security posture. API and connector patterns are preferred for near-real-time updates, while file-based methods are effective for phased rollouts or legacy ERP modules.
Map Entities with Business Context
Define object maps for customers, orders, invoices, purchase orders, RMAs, and vendor compliance documents. Include ERP primary keys plus human-readable labels for portal grids. Preserve source-system IDs in the portal data model so support teams can trace records back to ERP without manual reconciliation.
Build Reliable Sync Jobs
Use incremental sync with watermark fields such as modified timestamp or change sequence to reduce load and latency. Add retry and dead-letter handling for failed transformations. Every write-back flow should have idempotency keys so duplicate submissions do not create duplicate ERP transactions.
Monitor Connector Health
Track sync duration, error rate, queue depth, and last successful run per object. Set alert thresholds for stale data and rejected write-backs. Weekly connector reviews are useful during the first month after launch to catch schema drift from ERP patches or custom field changes.
Ready to build your first portal?
Request early access and we'll help you connect your ERP and launch a customer or vendor portal.