Pricing for ERP Customer and Vendor Portals
Choose a plan that matches your rollout stage, from initial pilot to enterprise-wide portal programs.
Save 17% with annual billing
Pricing plans
Starter
Launch your first customer or vendor portal with core self-service workflows.
Billed monthly
- 1 portal
- 1 ERP data source
- 25 external users
- Visual portal designer
- Basic forms & branding
- Email support
Growth
Scale to multiple portals and workflows as adoption grows across teams.
Billed monthly
- 3 portals
- 3 ERP data sources
- 250 external users
- Workflows & approvals
- Document uploads
- Email notifications
- Priority support
Pro
Run larger B2B portal programs with governance, scale, and deep ERP integration.
Billed monthly
- 10 portals
- Advanced integrations
- Epicor Kinetic connector
- Custom domain
- Audit logs
- AI configuration assistant
- Dedicated success manager
Enterprise
Organization-wide deployment with SSO, SLAs, and implementation support.
- Unlimited portals
- Secure on-prem connector agent
- SSO / SAML
- Dedicated environment option
- Custom SLA
- Implementation & training
- 24/7 priority support
All paid plans include a 14-day trial. No credit card required to request early access.
Pricing should align to implementation stage
Organizations need a practical way to start small while preserving a path to larger portal programs.
Portal scope expands over time
Customer self-service often grows into vendor workflows, compliance, onboarding, and advanced approvals.
Teams need clarity before committing
Decision-makers want transparent packaging tied to users, workflows, and integration complexity.
Compare plans
Every tier includes secure hosting, role-based access, and the visual portal designer.
| Features | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Portals | 1 | 3 | 10 | Unlimited |
| ERP data sources | 1 | 3 | Unlimited | Unlimited |
| External users | 25 | 250 | 2,500 | Unlimited |
| Visual portal designer | ||||
| Custom branding | Basic | |||
| Workflows & approvals | ||||
| Document uploads | ||||
| Email notifications | ||||
| Epicor Kinetic connector | ||||
| Custom domain | ||||
| Audit logs | ||||
| AI configuration assistant | ||||
| SSO / SAML | ||||
| Dedicated environment | ||||
| SLA & implementation support |
Pricing supports mixed ERP landscapes
Epicor Kinetic customers can use the native connector. Teams on other ERP platforms can integrate through REST APIs, CSV exchange, or SQL connectivity patterns while selecting the plan that fits scope and governance needs.
Pricing questions
Common questions from ERP administrators evaluating portal rollouts.
Not sure which plan fits your rollout?
We'll map your ERP data model, portal workflows, and user volume to the right starting tier — usually in one 30-minute call.