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Cookie Policy

What cookies and trackers we use, why we use them, and how to control your preferences.

Last updated: June 2026

Overview

This Cookie Policy explains how TenvioCloud ("we", "us") uses cookies, local storage, session storage, and similar technologies on tenviocloud.com and related marketing pages. It should be read together with our Privacy Policy.

When you first visit our marketing site, we ask for your consent before loading non-essential cookies and trackers. You can accept all, reject non-essential, or customize your choices. You can change your preferences at any time using .

Consent categories

  • Strictly necessary — Required for authentication, security, and remembering your consent choice. These cannot be disabled.
  • Analytics & performance — Help us understand site usage and diagnose errors. Only loaded with your permission.
  • Functional preferences — Remember choices like theme and admin sidebar layout. Optional.

Trackers & third-party services

  • Vercel Analytics (analytics) — Privacy-focused, cookieless-by-default analytics for page views and Web Vitals on tenviocloud.com.
  • TenvioCloud page telemetry (analytics) — First-party page_view events sent to our API to understand which marketing pages are visited.
  • TenvioCloud error reporting (analytics) — Anonymous client error reports sent to our API when something fails, to help us fix issues.

Cookies and storage we use

NameProviderPurposeCategoryDuration
tc_cookie_consentTenvioCloudStores your cookie and tracker consent preferences.necessary12 months
sb-* (Supabase auth)SupabaseAuthentication session for signed-in users on the platform.necessarySession / up to 7 days
sidebar_stateTenvioCloudRemembers whether the admin sidebar is expanded or collapsed.functional7 days
portalforge-theme (localStorage)TenvioCloudRemembers your light/dark theme preference.functionalPersistent until cleared
tc:telemetry:sidTenvioCloudAnonymous session identifier for page-view analytics on the marketing site.analyticsBrowser session
_va / _vercel_*Vercel AnalyticsAggregated, privacy-focused web analytics (page views, performance).analyticsUp to 24 months

Your rights (EEA, UK, and similar jurisdictions)

Where applicable law requires consent for non-essential cookies, we do not set those cookies until you opt in. You may withdraw consent at any time via . Withdrawing consent does not affect the lawfulness of processing before withdrawal.

Contact

Questions about cookies or privacy: sales@tenviocloud.com